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Rachel was part of the original team at The Factory Youth Zone in Manchester, where she spent five years as Administration Manager. Here Rachel developed a greater understanding of how effective systems can enhance business processes and the value of measuring the impact of the charitable work.
As Network Systems Manager at OnSide, Rachel’s role is to support the Youth Zones to maximise the benefits of the key network systems, particularly Salesforce. By driving data integrity and quality reporting on regional projects, these systems can directly impact on the sustainability of the network.