Volunteer Co-ordinator (Dome Youth Zone)

The Dome Youth Zone, opening in 2026 in Crewe, will be a vibrant, state-of-the-art space for young people aged 8 to 19 (up to 25 with additional needs). Developed with and for the local community, it will offer over 20 activities – from sport, music, arts and enterprise to wellbeing and employability support – seven days a week.

Designed as a safe, inspiring place to go, The Dome will give young people the opportunity to try new things, build confidence, make friends and feel a strong sense of belonging. As part of the OnSide Network, it will be backed by a proven model of youth work that delivers real, lasting impact in communities across the country.

About the Role

We’re looking for a passionate and organised Volunteer Co-ordinator to build and lead a thriving volunteer programme at The Dome Youth Zone. This is a unique opportunity to shape the volunteer journey from the ground up – recruiting, training and supporting a diverse team of volunteers who will play a vital role in delivering an outstanding experience for young people.

You’ll work across the whole organisation, ensuring volunteers are well-supported, engaged and recognised, while creating meaningful opportunities for people to give their time and skills to make a difference.

This role includes regular evening and weekend working in line with Youth Zone opening hours.

Read the role profile

Key Responsibilities

• Develop and deliver a volunteer recruitment strategy that engages the local community
• Recruit, onboard and train volunteers in line with safe recruitment practices
• Work across teams to identify and shape meaningful volunteering opportunities
• Maintain accurate records, ensuring compliance with HR and data policies
• Build strong, positive relationships with volunteers, creating an inclusive and supportive environment
• Act as the main point of contact for volunteers, providing guidance and resolving issues
• Ensure effective communication to keep volunteers informed, motivated and engaged
• Manage rotas, administration and volunteer-related budgets
• Create a culture where volunteers feel valued and recognised
• Plan and deliver volunteer appreciation events, including Volunteers’ Week
• Monitor and report on the impact of volunteering across the Youth Zone
• Ensure all volunteer activity meets safeguarding, health & safety and equality standards
• Act as a Designated Safeguarding Lead where required
• Support the day-to-day operation of the Youth Zone, including opening and closing duties

About You

You’ll be a confident and people-focused professional with experience of coordinating or managing volunteers, and a genuine belief in the power of youth work. You’re able to build relationships with a wide range of people, creating an environment where volunteers feel welcomed, supported and motivated to contribute. You’re organised, proactive and calm under pressure, with the ability to manage multiple priorities in a fast-paced setting.

Experience in training delivery, safeguarding, and working with community partners is highly desirable.

You must be flexible to work evenings and weekends as required.

This role requires an Enhanced DBS check in line with safeguarding procedures.

Key Dates

Closing Date: 24th April 2026
Formal Interview: 30th April 2026
Second Stage Interview: 5th May 2026